Privacy Policy
Hello, World!
for Non-Medical Well3 Apps
Effective Date: July 3, 2025
Last Updated: July 3, 2025
Introduction
Well3 (“we,” “our,” or “us”) operates the Gratitude mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Information We Collect
Personal Information
- Account Information: Email address, first name, and optional last name when you create an account
- Authentication Data: Encrypted passwords and authentication tokens
App Usage Data
- Journal Entries: Your daily gratitude journal entries and reflections
- Gratitude Messages: Messages you send to others through the app
- Usage Analytics: App interaction data, feature usage, and crash reports
- Device Information: Device type, operating system version, and app version
Optional Data
- Notification Preferences: Your chosen notification times and settings
- Biometric Data: Local device biometric authentication (not stored on our servers)
How We Use Your Information
- Provide and maintain the App’s functionality
- Sync your journal entries across your devices
- Send daily inspiration and gratitude reminders
- Generate personalized weekly and monthly insights
- Provide customer support and respond to your inquiries
- Improve the App’s features and user experience
- Ensure the security and integrity of our services
Data Storage and Security
Cloud Storage
- Your journal entries are securely stored using Firebase Firestore
- All data is encrypted in transit and at rest
- We use industry-standard security measures to protect your information
Local Storage
- Some data may be cached locally on your device for offline functionality
- Biometric authentication data never leaves your device
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services (like Firebase) that help us operate the App
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Your Rights and Choices
- Access, update, or delete your personal information
- Export your journal entries and data
- Opt out of non-essential communications
- Delete your account and all associated data
To exercise these rights, contact us at privacy@well3.care.
Data Retention
- We retain your account information and journal entries until you delete your account
- Deleted data is permanently removed from our systems within 30 days
- Anonymous usage analytics may be retained for service improvement
Children’s Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Third-Party Services
Our App integrates with:
- Firebase (Google): For authentication and data storage
- OpenAI: For generating insights (no personal data is shared)
These services have their own privacy policies, and we encourage you to review them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@well3.care
- Website: https://well3.care
- Address: Well3, Inc.
This privacy policy should be published at https://well3.care/privacy-policy for App Store submission.
Well3 Health
2261 Market Street STE 5758
San Francisco, CA 94114
Our Partner Pharmacies
Valor Compounding Pharmacy
2461 Shattuck Ave.
Berkeley, CA 94704
(855) 554-2889
SmartScript Pharmacy
4041 WI-91
Oshkosh, WI 54904
(844) 476-2781